Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the CADLens API, dashboard, and related services (collectively, the “Service”) operated by CADLens (“we”, “us”, “our”).

By creating an account, generating an API key, or making any request to the CADLens API, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

CADLens provides a REST API that converts DWG, DXF, and DWF files into structured vector JSON, layer metadata, drawing metadata, and PNG preview images. The Service is provided on an as-is, as-available basis.

We reserve the right to:

• Modify, suspend, or discontinue any part of the Service with reasonable notice
• Update API response schemas with versioning — breaking changes will be announced at least 60 days in advance
• Impose rate limits and fair-use quotas to protect service availability for all users

You are responsible for maintaining the confidentiality of your API keys and account credentials. You are responsible for all activity that occurs under your account, whether authorised by you or not.

• Do not share API keys in public repositories, client-side code, or any publicly accessible location
• Notify us immediately at [email protected] if you suspect unauthorised use of your account
• You must be at least 18 years old or have parental consent to use the Service
• One free-tier account per person or organisation. Creating multiple accounts to circumvent quotas is prohibited

You agree not to use the Service to:

• Upload files containing malware, exploits, or content designed to harm our infrastructure
• Reverse-engineer, scrape, or systematically extract data about our internal systems
• Circumvent rate limits or quotas through technical means
• Resell raw API access without written permission from us
• Process files for which you do not have the necessary rights or licences
• Use the Service for any purpose that violates applicable law

We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

Paid plans are billed monthly in advance. Usage-based overage charges are billed at the end of the billing period. All prices are in USD and exclusive of applicable taxes.

• Free tier — 50 parse requests per month, no credit card required
• Paid plans — billed via Stripe. You authorise us to charge your payment method on the billing date
• Cancellation — you may cancel at any time from the dashboard. Access continues until the end of the paid period; no partial refunds are issued
• Failed payments — accounts with failed payments are downgraded to the free tier after a 7-day grace period
• Refunds — refunds are issued at our discretion for billing errors. Contact [email protected] within 14 days of the charge

You retain all rights to the CAD files you upload and the JSON output returned by the Service. We claim no ownership over your input files or parsed results.

The CADLens name, logo, API design, documentation, and software are owned by CADLens and protected by applicable intellectual property laws. You may not use our branding without written permission.

The Service is provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or non-infringement.

To the maximum extent permitted by law, CADLens shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data, loss of revenue, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the fees paid by you in the 3 months preceding the claim.

These Terms are governed by the laws of Indonesia. Any dispute arising under these Terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration under Indonesian law.

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

We may update these Terms as the Service evolves. We will provide at least 14 days' notice of material changes by email to registered users. Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.

Questions about these Terms? Email [email protected].